Akopedo Shipping and Delivery FAQ
Shipping & Delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide.
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 50 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location.
These are our estimates: Location
Estimated Shipping Time
United States 4-7 Business days
Europe 18-28 Business days
Australia, New Zealand, Asia 15-30 Business days
*This doesn’t include our 2-5 day processing time.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 3-7 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. If you have any other questions, please contact us and we will do our best to help you out.
Akopedo ships to all major North American and European countries as well as Australia and New Zealand.
Countries that we do not ship to are as follows: All countries on the continent of Africa, North Korea, Iran,Syria, Yemen, Pakistan, and South East Asian countries.
For Orders shipped to overseas(Europe, Australia, and New Zealand) Processing times for each order may range from 2-4 business days. And items generally arrived to within 16-25 business days.
In rare cases it can take-up to 35 days for items to arrive. If your order exceeds these shipping times please give send us a message so as we can update you on the status and whereabouts of your order. So as to resolved any issues that may with your order.
Contact us at our email customer support Admin@Akopedo.com